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Due to the nature of our small business which focuses primarily on selling crafts and resale novelty items, ALL of our products and services are: SOLD AS-IS, USE AT YOUR OWN RISK, and ALL SALES ARE FINAL.
We are ultimately artists, sharing our craft and skill with you. The majority of our products are handcrafted and by nature, may come with slight imperfections. Each piece is ultimately unique - especially if you choose to custom order.
Custom orders must be paid in advance of product production, inclusive of any taxes , fees, and shipping costs. There are no returns or refunds on custom orders, just as with our ready-made products. Invoices for custom orders must be paid immediately. We reserve the right to apply additional late fees, returned check/payment fees, restocking fees, administrative, and other fees at our discretion.
Any items not picked up, and any invoice remaining unpaid after calendar 14 calendar days will be closed, and the materials/items will be placed into our inventory for sale or use for other projects. We reserve the right to close out the items sooner than 14 calendar days for any reason.
We hope our products are bring comfort into your home for many years to come, but our products are ultimately novelties and are NOT safety products. We will try to provide suggestions for use and care but ultimately all products are 'use at your own risk'.
We do our best to only feature fabrics and products online that we have available - but sometimes we hit a snag. If we are running too low on a particular fabric or are unable to make the product you select due to type of fabric, ect - we will reach out to you.
For additional fabric options, products, custom orders, and services - email us!
Shipping - we will do our best to provide care in our packing and shipping, but we cannot control what happens once the product leaves our hands. For this reason, we primarily use USPS Flat Rate shipping options which already include insurance. Yes, it may cost a little more, but we ultimately feel this is a great option to protect your investment, and ours! Our website will try to offer options for shipping which may work best for your order, but if needed we may contact you about additional shipping charges and/or options which may serve as a more suitable alternative.
If you contact us about a refund, exchange, or repair you will need to provide proof of purchasing information - such as your receipt- and you may be asked to return the product in question, send pictures, ect prior to us providing a solution to you.
It is at our sole discretion to provide a solution option for you for major errors- ie: incorrect products shipped or items damaged in shipping, but we always maintain a right to refuse to provide any further solution beyond the all sales final option.
For further infromation, contact us and/or refer to our:
Terms and Conditions
Privacy Policy
Website Disclaimers
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